If you need any help, please feel free to reach out using the contact details below. If we are out on the shop floor and unable to respond immediately we will make it a priority to get back to you as soon as possible and within 24 hrs.

Contact Hours
Monday - Friday: 9:00AM to 6:00PM
Saturday: 9:00AM to 5:00PM
Sunday: 9:00AM to 5:00PM

Telephone: 033 0001 1344

PHF Office address:
Prestige Home Fires
Grosvenor House
3 Chapel Street
Congleton
Cheshire
CW12 4AB

Please Note: Our office address is designated solely for mailing purposes. Kindly refrain from sending any returns to this address. Instead, we will provide you with the appropriate return address on request.

Alternatively, you may utilise the "Contact Us" function, we'll make it a priority to get back to you as soon as possible and within 24 hrs.